Planning your spa day in Eureka Springs? Start here.
Do I need reservations for my spa or salon services?
We accept walk-ins when available, but to guarantee your preferred time and therapist, we recommend booking in advance. A credit or debit card is required when making a reservation for massage or spa or salon services at New Moon Spa in Eureka Springs.
What are cancellation/change policies?
The New Moon Spa & Salon is often at 100% capacity. Should you need to cancel, reschedule or change your service or service time:
- For individuals we require 24 hours in advance of your appointment.
- The Bridal Studio requires a 2-week notice.
- Any cancellations with less than the required notice are subject to a cancellation fee of 80% of the cost of the scheduled service. Clients who miss their appointments without notification will be charged in full for the scheduled service.
When you schedule your appointment with us, you are agreeing to these policies. Payment of services is upon checkout. You will not otherwise be billed unless you do not cancel within the time listed above or a no-show.
If you arrive late, we will do our best to accommodate the remainder of your service.
Can I book a couples massage?
Yes. Couples massage is available in a shared duet room. Each guest can choose the type of massage that works best for them—there’s no need to select the same one.
Where is the New Moon Spa & Salon located?
We’re located inside the 1886 Crescent Hotel at 75 Prospect Avenue in Eureka Springs, Arkansas. Our full-service day spa offers massage therapy, facials, hair and nail services, and more in a relaxing, historic setting.
Do I need to be a hotel guest to book spa or salon services?
No. New Moon Spa is open to the public. Whether you’re a guest at the Crescent Hotel or just visiting Eureka Springs, you’re welcome to book any of our spa or salon services.
Can I plan a girls spa day?
Absolutely. From massages and facials to manicures, pedicures, and hairstyling, we offer a full range of spa and salon services perfect for a girls’ spa day. You can relax in the chill room, enjoy time in the hot tub, or book side-by-side services with friends.
Do you offer group spa bookings
Yes. New Moon Spa is a popular destination for group spa bookings in Eureka Springs. Whether you’re planning a wellness weekend, birthday gathering, or bridal party event, we’re happy to coordinate treatments for your group.
Guest Intoxication Policy
In accordance with the Arkansas State Board of Massage Therapy (ASBMT) Code of Ethics, which emphasizes client well-being and maintaining a safe, professional environment, the New Moon Spa does not provide massage or spa services to guests who appear to be intoxicated.
Providing services to an intoxicated client may be considered unprofessional conduct and a violation of ASBMT standards. To protect our staff, uphold ethical guidelines, and ensure the safety and quality of all guest experiences, any guest who arrives under the influence of alcohol or drugs will be refused service.
An 80% cancellation fee will apply in these cases.